Privacy policy

At Bali Mushroom Co., we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment details.
  • Browsing Information: IP address, browser type, device information, and usage data through cookies and similar technologies.
  • Transaction Information: Details of your purchases, order history, and payment information.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and handling.
  • To communicate with you regarding your order or customer service inquiries.
  • To send marketing emails or newsletters if you have opted in.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and protect our rights.

3. How We Share Your Information

We may share your personal information with third parties in the following cases:

  • Service Providers: We may use third-party services to process payments, handle shipping, and manage email communications. These providers only use your data as necessary to perform their services.
  • Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and tailor our marketing efforts. You can choose to disable cookies through your browser settings, though this may affect your experience on our site.

5. Data Security

We take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Opt-out of marketing communications at any time.
  • Request deletion of your personal data under certain circumstances.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the date of the latest revision will be updated at the top of the policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please contact us at:

  • Email: info@balimushrooms.com